SOCAP members are committed to customer care. SOCAP
provides the educational tools and professional
resources you need to drive business transformation
within your company. Members are entitled to the
following benefits:
ACCESS
to leading-edge
information designed to increase your knowledge of our
complex and rapidly changing profession. Resources
include:
PUBLICATIONS
• Customer Relationship Management (CRM) Magazine,
our quarterly publication focusing on your unique
challenges and the strategies being deployed to overcome
them
• SOCAP Update Newsletter,
a monthly e-newsletter
that keeps you up-to-date on everything that is going on
at SOCAP and ways for you to get involved
• Research
studies on a variety of topics
available to you at discounted members-only prices
• SOCAP ONLINE,
our ever-growing website that has
research, tools and other information you can access on
a daily basis
CONFERENCES AND EVENTS
• SOCAP Symposium
– focuses on specific
business themes and industry topics for today’s customer
care expert
• SOCAP Annual Conference –
examines best practices within the customer care
profession and related SOCAP activities
• Chapter Events
– connect with other
experts in your local area
OPPORTUNITIES
to
connect with other customer care experts within our
profession who are striving for improvements in
customer care while adding value to their organizations
LOCAL CHAPTERS
provide opportunities to connect with other SOCAP
members at the regional level
SPECIAL AFFINITY
NETWORKING GROUPS (SANGS)
provide online industry-specific
forums where you can interact on a variety of topics and
ideas
EXCLUSIVE NETWORKING
OPPORTUNITIES
at the SOCAP Symposium, the Annual
Conference and other events
MENTOR PROGRAM
to connect new members with SOCAP
and our exclusive networks
MEMBERSHIP DIRECTORY
that contains contact information
for all SOCAP members and is included with your
membership
ABILITY TO SAVE
money by taking advantage of members-only pricing on
publications available for purchase, attending the
Symposium and Annual Conference and other events.
Join SOCAP International today by filling out the
membership application
memberbenefits08.pdf
or online at www.socap.org.
675 N. Washington Street, Suite 200, Alexandria, VA
22314 Phone 703.519.3700 • Fax 703.549.4886
